What is meant by Information Communication Technology?

Information Communication Technology includes technology, both hardware and software, that an organisation may use in their day to day  business to support employees, deliver products and services and enable effective communication. This may include phones, computers, tablets, conferencing systems, phone/tablet applications, online filing systems.


  • If it is not possible for technology to be fully accessible, organisations should be able to provide alternative solutions such as provision of accessible documents or linkages to provide assistance.